The front desk is the aorta of the dental practice. It allows an office to begin to differentiate itself from other surrounding practices. It is where: A new patient inquiry call is utilized to identity the patient's needs and help fit them with ... READ MORE »
Competing With The Dentist Across the Street
In knowing that you are fighting for the same pool of patients another office is aiming for, you need to start asking "what does your practice have to offer that allows potential patients to schedule with you over the others?" Could it be the ... READ MORE »
Why Change Is So Difficult?
Do you make New Year’s resolutions or set goals each year? Have you felt defeated when met with challenges that cause you to break your resolution or lose sight of your goal? Do you wonder why change is so difficult? Making changes to our ... READ MORE »
10 Quick Tips for Growing Your Dental Practice
Have your practice analyzed to have a baseline of where you are now. The experts should observe patient flow, record keeping, new patient exams, patient follow up, policies and procedures, staff communication and staff-to-patient communication. ... READ MORE »
How to Recruit and Build a Strong Dental Practice Team
Recruiting and hiring is a process that, to be the most effective, requires a great deal of time and attention. In fact, for many people, it’s a full-time job. Unfortunately, the tasks of finding, interviewing, and selecting new talent are often ... READ MORE »
Three Strategies for Successful Dental Staff Retention
In an ideal world you would hire one rock-star dental staff that would stick it out with you until your retirement. While this is (most likely) too good to be true; retaining a good team to help you maintain and grow your dental practice is something ... READ MORE »
How to Create a Healthy Dental Practice Workplace
Chances are that you want your dental practice to be a smooth-running operation. A place where your staff enjoys working and your clients feel safe and comfortable. You want everyone to do their part so you can focus on the oral care of your ... READ MORE »
The True Cost of Turnover in Your Dental Staff
You are a good dentist. You love helping people and want to make them live a better life through good oral hygiene. Although, for some reason, your practice doesn't seem to retain staff very well. You know that the dental staffing process and ... READ MORE »
What to Do When You Inevitably Face Dental Office Drama
As much as we would like to avoid conflict in our lives, sometimes it is just inevitable. One of the most common places for this to happen is in the workplace. When people work closely together day in and day out differences in personality, work ... READ MORE »
Dental Practice Management Company Hires Two Employees
Please join us in welcoming our two newest employees, Carrie Henke and Eric Steinwascher. Carrie joins the SPS team with extensive knowledge and experience in training and development, business consulting and project management. Her role at SPS ... READ MORE »
Strategic Practice Solutions, LLC