As your dental practice grows you may need to expand or revitalize your waiting room. It’s imperative to provide a comfortable and relaxing atmosphere for your patients. People are busy – they don’t like waiting – and many are uneasy about visiting … [Read more...] about Providing an Inviting Waiting Room
Dental Practice Management
In today's times, it can be difficult to find someone that does not own a cell phone! Most employees justify reasons for using their phones on the job, such as communicating with their children. However in many cases, cell phone privileges are being … [Read more...] about Internet Privacy and Cell Phones
The dental industry has finally caught up with the advancements in the world of technology. Practices are running more efficiently and patients are noticing the improved customer service and care being provided. Technology is great, but on the flip … [Read more...] about How to Safeguard Your Practice
One topic that always comes up in conversations with dentists and office managers is, you guessed it -- New Patients. I sometimes sense that if the dentist could attract new patients, their practice would thrive. I don't believe they are aware that … [Read more...] about How is Your Marketing “Circuit”?
A healthy practice that is in growth mode should bring in anywhere from 25 to 40 new patients per month - depending on their "growth" model. The average new patient will spend approximately $450 dollars. A practice that is very sharp in communication … [Read more...] about How Many New Patients Does Your Practice Attract?
Interpersonal relationship building is a skill no different from learning to ski, play tennis, speak in public, or cook. Strategic Practice Solutions has discovered that with proper training, team members become more effective at delivering the type … [Read more...] about Relationship Builder
Times have definitely changed. During the 1990's, all a dentist needed to do was put an open sign on the door and patients would appear. Schedules were full and life was good...right? I recently spoke with a dentist that was lost and confused. He … [Read more...] about The Meaning of Your Communication = The Results Achieved!
In the last five years, dental practices have been placing a greater focus on new patients and marketing. Dave Stone, DC Marketing Specialists, stated in the 1-800-dentist.com February 2005 Newsletter that the average dental practice loses between 15 … [Read more...] about Why Do Patients Leave?
We’ve shared the statistic that typically 75-80% of new patients come from referrals. It’s crucial to maintain a healthy referral program! Get Over It! Asking for a referral is certainly not negative or an act of desperation. Rather, it’s … [Read more...] about Helpful Tips for Your Referral Program
The practice has a commitment to the team to: Provide constant support and guidance Assess/monitor the results of front desk efforts Not overtask the front desk; for overloading them would take their energies away from duties that help … [Read more...] about The Practice’s Commitment