As your dental practice grows you may need to expand or revitalize your waiting room. It’s imperative to provide a comfortable and relaxing atmosphere for your patients. People are busy – they don’t like waiting – and many are uneasy about visiting the dentist! Below are a few items you may want to consider to …READ MORE ❭❭

In today’s times, it can be difficult to find someone that does not own a cell phone! Most employees justify reasons for using their phones on the job, such as communicating with their children. However in many cases, cell phone privileges are being abused. Case in point: I once called a hygienist that I needed …READ MORE ❭❭

The dental industry has finally caught up with the advancements in the world of technology. Practices are running more efficiently and patients are noticing the improved customer service and care being provided. Technology is great, but on the flip side, technology is similar to a pill. While it can cure one set of ailments , …READ MORE ❭❭

One topic that always comes up in conversations with dentists and office managers is, you guessed it — New Patients. I sometimes sense that if the dentist could attract new patients, their practice would thrive. I don’t believe they are aware that marketing is part of a delicate circuit much like that of a light, …READ MORE ❭❭

A healthy practice that is in growth mode should bring in anywhere from 25 to 40 new patients per month – depending on their “growth” model. The average new patient will spend approximately $450 dollars. A practice that is very sharp in communication and sales skills will be able to increase this amount substantially. A …READ MORE ❭❭

Interpersonal relationship building is a skill no different from learning to ski, play tennis, speak in public, or cook. Strategic Practice Solutions has discovered that with proper training, team members become more effective at delivering the type of customer service that will truly have a positive impact on the practices’ bottom line. Health care professionals …READ MORE ❭❭