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Home / Success Stories / Dr. Raphael Goldstein, DDS, Goldstein Dental Group

Dr. Raphael Goldstein, DDS, Goldstein Dental Group

Raphael-Goldstein
Goldstein Dental Group, Novi, Michigan

We’ve been working with Strategic Practice Solutions (SPS) for more than 8 years now. Sure,I’ve used other dental practice management consultants before, but SPS is different.

Other dental consultants we’ve used were not local, so they would fly in from where they were located, stay for two or three days and leave. I noticed when they weren’t in the office we would revert back to old habits and have to start over again the next time they were in town. This also put a lot of extra work on my plate to manage and motivate my staff.

GoldsteinSPS takes great concern and pride in making sure we succeed.

The difference between SPS and others boils down to this; other consultants give you the cook book and say, ‘Go cook.’ SPS not only provides the cook book, but helps you cook; they teach you how measure the ingredients and how to stir the pot.

Because they are local, they are more embedded in our office on a weekly and monthly basis and provide the coaching and accountability we need to reach our goals.

After working with SPS, my staff is more accountable and I can objectively evaluate performance and performance improvement versus just guessing. We are also much more systemized so many of the management and administrative responsibilities have been taken off my plate, which is great for me because I don’t like doing most of them.

 


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