Hygiene Production
As we stated in Recall Section, the average hygiene appoint will average anywhere from $200 - $300 per visit. The clinical skills and consistency of
your hygienists will directly impact the Hygiene department's production. We already addressed how having an
efficient recall system can impact the practices revenue, now let's go even deeper and see how increasing the production per visit can dramatically impact the practice.
[ Enter The Number of Procedures Completed last 12 months]
On an average, we observe a healthy hygiene department to average 40% - 50 % in production that comes from
periodontal related procedures; within that percentage, 40%-50% of the periodontal related services rendered are
from Scaling & Root Planing [ SRP's], such as D4341, D4342, D4355, & D4346.
Based on the information you have entered; your hygiene department receives a letter grade of
, for
of total procedures completed are periodontally related and of that percentage
is from SRP's.
Your hygienist's production per visit is
, Just by increasing your production
to
a visit would mean an additional
to
per year. Can you imagine what this extra income would mean to you ? This would
allow the practice to keep up with the salary requirements and benefits requested by the hygiene team and staff,
purchase additional technology, along with providing patients with optimal dental care.
All this, without increasing your hours or adding additional work days!
x
On an average, we observe a healthy hygiene department to average 40% - 50 % in production that comes from
periodontal related procedures; within that percentage, 40%-50% of the periodontal related services rendered are
from Scaling & Root Planing [ SRP's], such as D4341, D4342, D4355, & D4346.
Based on the information you have entered; your hygiene department receives a letter grade of
, for
of total procedures completed are periodontally related and of that percentage
is from SRP's.
Your hygienist's production per visit is
, Just by increasing your production
to
a visit would mean an additional
to
per year. Can you imagine what this extra income would mean to you ? This would
allow the practice to keep up with the salary requirements and benefits requested by the hygiene team and staff,
purchase additional technology, along with providing patients with optimal dental care.
All this, without increasing your hours or adding additional work days!
We suggest you keep doing what you are doing ! Your practice's percentage of periodontal treatment rendered by your hygiene department is excellent; as well as , the percentage of perio that comes from the SRP' performed.
Your practice's percentage of periodontal treatment rendered by your hygiene department is good; however, it was mainly due to the number of periodontal maintenance procedures performed. The area where the hygiene team fell a
little short was the percentage of SRP's performed. We would suggest the following steps to assist you in identifying
possible areas of focus to see improved performance from your hygiene team.
1. It is important that each hygienist on the team follow a similar system in building a clinical impression to
determine the optimal treatment for each patient. The system should allow the hygiene department to have
and maintain consistency in the quality of care delivered by each hygienist. An exercise we have found most
helpful, is to pick 4 to 5 patients that have a variety of medical & dental concerns and have each hygienist
review the files in private. Encourage them to write down their findings and the treatment they would have
rendered to that patient and why. This exercise allows the practice to identify the following:
"they can't afford it"
" If their insurance does not cover it they will not do it"
" If I tell them they need more than a cleaning what will they say seeing they have been seeing
me all of these years"
4. Lastly, we would highly suggest you assess each hygienist "capture" rate. That is , the percentage of patients
that accept the recommended treatment. So if the hygienists are recommending perio therapy but the
patients are not scheduling the treatment, this could be another reason why the SRP percentage is low. If the
"capture" percentage is below 75%, the practice needs to visit communication training that allows the
patient to co-diagnose with the clinician. We have found the "capture" percentage utilizing a more effective mode of communication to increase case acceptance to 90% .
Once again thank you for taking time to utilize our tool to analyze the health of your hygiene [Recall] department. If you would like to better your grade and take your hygiene department [ Recall Energies ] to the next level, call 586-803-7501 or toll free 1-888-421-1080 and a Strategic Practice Solution representative will be happy to assist you.
a. Identify the consistency and/or inconsistencies in which each hygienist builds their clinical impression based on the patient's medical
history, bleeding points, CAL readings, gingival condition and clinical notes from previous
appointments.
b. Identify the consistencies and/or inconsistencies on the treatment they would render to these patients based
on their clinical findings. This includes preventative and restorative care; as well as, periodontal care.
2. We highly recommend each hygienist be calibrated in how they probe and complete a periodontal evaluation
to ensure consistency in diagnosing “active” periodontal disease; as well as, proper treatment. I know this
sounds silly, but we have found substantial inconsistencies amongst various hygiene teams. Please keep in
mind, a hygienist is only as skilled as his/her instructor, trainer or mentor.
3. Another important area to assess is the hygienist's ability to suspend judgment so that their assessment and
delivery of treatment are not affected; neither by the relationships they have with patients, nor by the
personal knowledge they may have of a patient. This is another area we have found that greatly impacts the
consistency within the hygiene department. We have heard the following comments from hygienists we have
worked with , and helped to overcome
Your practice's percentage of periodontal treatment rendered by your hygiene department is good; however, it was
mainly due to the number of periodontal maintenance procedures performed. The area where the hygiene team fell
very short was the percentage of SRP's performed. We would suggest the following steps to assist you in identifying
possible areas of focus to see improved performance from your hygiene team.
1. It is important that each hygienist on the team follow a similar system in building a clinical impression to
determine the optimal treatment for each patient. The system should allow the hygiene department to
have and maintain consistency in the quality of care delivered by each hygienist. An exercise we have
found most helpful, is to pick 4 to 5 patients that have a variety of medical & dental concerns and have
each hygienist review the files in private. Encourage them to write down their findings and the treatment they
would have rendered to that patient and why. This exercise allows the practice to identify the following:
" they can't afford it"
" If their insurance does not cover it they will not do it"
" If I tell them they need more than a cleaning what will they say seeing they have been seeing
me all of these years"
4. Lastly, we would highly suggest you assess each hygienist "capture" rate. That is , the percentage of patients
that accept the recommended treatment. So if the hygienists are recommending perio therapy but the
patients are not scheduling the treatment, this could be another reason why the SRP percentage is very low.
If the "capture" percentage is below 75%, the practice needs to visit communication training that allows the
patient to co-diagnose with the clinician. We have found the "capture" percentage utilizing a more effective
mode of communication to increase case acceptance to 90% .
Once again thank you for taking time to utilize our tool to analyze the health of your hygiene [Recall] department. If you would like to better your grade and take your hygiene department [ Recall Energies ] to the next level, call 586-803-7501 or toll free 1-888-421-1080 and a Strategic Practice Solution representative will be happy to assist you.
a. Identify the consistency and/or inconsistencies in which each hygienist builds their clinical impression based on the patient's
medical history, bleeding points, CAL readings, gingival condition and clinical notes from previous
appointments.
b. Identify the consistencies and/or inconsistencies on the treatment they would render to these patients
based on their clinical findings. This includes preventative and restorative care; as well as,
periodontal care.
2. We highly recommend each hygienist be calibrated in how they probe and complete a periodontal
evaluation to ensure consistency in diagnosing "active" periodontal disease; as well as, proper treatment.
I know this sounds silly, but we have found substantial inconsistencies amongst various hygiene teams.
Please keep in mind, a hygienist is only as skilled as his/her instructor, trainer or mentor.
3. Another important area to assess is the hygienist's ability to suspend judgment so that their assessment and
delivery of treatment are not affected; neither by the relationships they have with patients, nor by the
personal knowledge they may have of a patient. This is another area we have found that greatly impacts the
consistency within the hygiene department. We have heard the following comments from hygienists we have
worked with , and helped to overcome
Your practice's percentage of periodontal treatment rendered by your hygiene department is very low; as well as the percentage of SRP's performed. The hygiene department is underperforming and it will be very important for you to
identify the reasons why and provide the tools, training and support they will need to bring their performance up. As
you have seen with this self - assessment, there is a tremendous amount of untapped potential. We would suggest
the following steps to assist you in identifying possible areas of focus for your hygiene team.
1. It is important that each hygienist on the team follow a similar system in building a clinical impression to
determine the optimal treatment for each patient. The system should allow the hygiene department to have
and maintain consistency in the quality of care delivered by each hygienist. An exercise we have found most
helpful, is to pick 4 to 5 patients that have a variety of medical & dental concerns and have each hygienist
review the files in private. Encourage them to write down their findings and the treatment they would have
rendered to that patient and why. This exercise allows the practice to identify the following:
" they can't afford it"
" If their insurance does not cover it they will not do it"
" If I tell them they need more than a cleaning what will they say seeing they have been seeing
me all of these years"
4. Lastly, we would highly suggest you assess each hygienist "capture" rate. That is , the percentage of patients
that accept the recommended treatment. So if the hygienists are recommending perio therapy but the
patients are not scheduling the treatment, this could be another reason why the SRP percentage is very low.
If the "capture" percentage is below 75%, the practice needs to visit communication training that allows the
patient to co-diagnose with the clinician. We have found the "capture" percentage utilizing a more effective
mode of communication to increase case acceptance to 90% .
Once again thank you for taking time to utilize our tool to analyze the health of your hygiene [Recall] department. If you would like to better your grade and take your hygiene department [ Recall Energies ] to the next level, call 586-803-7501 or toll free 1-888-421-1080 and a Strategic Practice Solution representative will be happy to assist you.
a. Identify the consistency and/or inconsistencies in which each hygienist builds their clinical impression based on the patient's medical
history, bleeding points, CAL readings, gingival condition and clinical notes from previous appointments.
b. Identify the consistencies and/or inconsistencies on the treatment they would render to these patients based on
their clinical findings. This includes preventative and restorative care; as well as, periodontal care.
2. We highly recommend each hygienist be calibrated in how they probe and complete a periodontal
evaluation to ensure consistency in diagnosing "active" periodontal disease; as well as, proper treatment. I
know this sounds silly, but we have found substantial inconsistencies amongst various hygiene teams.
Please keep in mind, a hygienist is only as skilled as his/her instructor, trainer or mentor.
3. Another important area to assess is the hygienist's ability to suspend judgment so that their assessment and
delivery of treatment are not affected; neither by the relationships they have with patients, nor by the
personal knowledge they may have of a patient. This is another area we have found that greatly impacts the
consistency within the hygiene department. We have heard the following comments from hygienists we have
worked with, and helped to overcome